Customer Service: call toll-free 1.877.262.7727 Monday through Friday, 9am to 5pm EST or email firstname.lastname@example.org.
We hope that you are enjoying your purchase from us. If you should need to return a product, please do so at the location where it was purchased or call our customer service if purchased through our website. Gift Certificates are non-refundable.
We gladly accept returns on unopened items in their original condition, and on opened items that may have caused an allergic reaction or are clearly defective. Returned items can only be accepted within 30 days of the original shipment date. Please enclose a copy of your receipt and note the reason for the return. We request you incur the cost of shipping the item back to us. Natural Body cannot accept returned items if more than 25% of the product has been used. Your credit card will be refunded as soon as we receive your returned shipment. Please allow up to 30 days for your refund to be processed. Original shipping charges are not refunded in the case of a return, exchange or credit.
Please send returns within 30 days to:
Natural Body Suite 18
1123 Zonolite Rd. Atlanta Ga. 30306*
If an item was shipped to you in error or if an item was damaged during shipment, please call our Customer Service department at 1.877.262.7727 during the hours M-F, 9am-5pm, or email us at email@example.com as soon as possible. We will immediately ship you the correct/replacement product and instruct you how best to return the unwanted/damaged product to us.