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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.

For more information, view our full Returns and Exchanges information.

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Chair Massage

Take a short break and set yourself straight. Available for walk-in convenience. 15min/$20 BuyGiftCardsOnlineNaturalBody3

Bridal Package

Say “I do” to us first. Truly, we can think of no better way to unwind from pre-wedding stress than this. Enjoy the NB Express Facial, Manicure & Pedicure Combo, and Rest & Renew Body Therapy.

3hours/$280 Gift Card Link

Couples Connection Massage

What better relationship insurance can there be? While you enjoy the perfect back and shoulder massage with your significant other, your massage therapist will teach both of you techniques for duplicating at home the healthy benefits of massage. Guests receive complimentary take-home massage oil and instructions. A wonderful wedding or anniversary gift. 90min/$120 BuyGiftCardsOnlineNaturalBody3

Hand Treatment/Foot Treatment

Hand Treatment

Softer skin is at your fingertips. Dry, dull or sun-damaged hands will never feel more loved not to mention soft and hydrated. This exfoliating and skin-softening treatment includes an essential oil hand and arm massage by your therapist.

15min/$20; w/paraffin, add $10

Foot Treatment

Designed to relieve dry, sore or tired feet (or all of the above), this aromatherapy treatment begins by cleansing the feet with warm, essential oil-infused compresses. Lower legs and feet are softened with our Seasonal Recipe exfoliating body wash, followed by a soothing shea butter massage.

30min/$40; w/paraffin, add $10

Hand & Foot Combo

45min/$60 Gift Card Link

Waxing & Tinting

Using the finest products in the industry, our estheticians provide award-winning services, with thorough coverage and minimal discomfort. We follow each waxing service with a combination of serums to calm skin and prevent ingrown hairs.

 BuyGiftCardsOnlineNaturalBody3
Lip $12 Upper Back $30
Chin $15 Lower Back $25
Lip/Chin Combo $25 Full Leg $60
Face Sides $20 Upper Leg $35
Brow Shaping $20 Lower Leg $30
Brow Maintenance $18 Full Leg/Brazilian $125
Bikini $35 Lash Tint $30
Brazilian $65 Brow Tint $18

Men’s Rebalancing Facial

A cleansing and rejuvenating treatment that counteracts skin irritants such as shaving. We use active organics to achieve a refreshed and balanced complexion. 60min/$98 Gift Card Link

Skin Lightening Facials – for hyperpigmentation

The environment (sun, water and wind) and age can cause skin to dull and discolor over time. What you need is a thorough and deep exfoliation of dead cells and then a treatment with products that can diminish or reduce that uneven tone.

Choose from one of our Skin Lightening Facials below:

Lightening Facial

This corrective treatment begins with an herbal enzyme peel specially created by Naturopathica to remove dull, devitalized skin and is followed with a botanical skin brightener to treat sun damage and even out skin tone. 60min/$115 Add Wild Lime Scalp Treatment, 70min/$140 Naturopathica Service Menu

Advanced Brightening Facial

Reveal a brighter, more even complexion by noticeably improving skin tone and texture. Beginning with the Jurlique's Resurfacing Enzyme Peel to exfoliate skin, your skin is then infused with turmeric and kakadu plum, the world’s richest source of Vitamin C, to reduce visible signs of sun damage, blemish marks, and hormonal influences. A luxurious mask and sun-protecting treatments complete the experience of achieving flawless-looking skin. 60min/$125 Jurlique Service menu Gift Card Link

Skin Resurfacing – Microdermabrasion

Achieve a more youthful appearance with state of the art Diamond Tome™ technology. This re-texturizing treatment regenerates epidermal cell structure by increasing elasticity and collagen while prepping the skin to absorb vitamins, antioxidants and plant stem cell technology to treat a wide range of imperfections. 60min/$175 Add Botanical or Lactic Peel, 70min/$210 Express Microderm Treatments Face/$85 Decollete/$45 (excludes facial) Back/$85 Hands/$30

Gift Card Link

Sinus Relief Treatment

Discover relief from sinus pressure or headaches due to allergies or colds with this therapeutic massage. Lymphatic and pressure-point techniques are combined with an analgesic essential oil blend including eucalyptus, lemon and pine to open and drain blocked passageways. Pairs well with reflexology. Take home a complimentary Sinus Blend of essential oils from our Blending Bar. 30min/$50 BuyGiftCardsOnlineNaturalBody3

Essential Oil Muscle Therapy

One Hour Massage (see price for longer sessions). Perfect for athletes, yogis, or those in need of deep muscle relief from the symptoms of over-exertion, this treatment incorporates stimulating essential oils and therapeutic massage techniques to remove lactic acid from sore muscles. Arnica helps increase circulation to the tissues, reducing inflammation. This service really is therapy. 60min/$90 90min/$130 BuyGiftCardsOnlineNaturalBody3
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